Problem Solution

You can learn IBAN of your account from our nearest branch, ATMs, by calling Alo Albaraka at 0850 222 5 666 where you can get service 24/7.

You can access your Account Transactions from our nearest branch, Internet Banking, Albaraka Mobile, ATM or Alo Albaraka at 0850 222 5 666 where you can get service 24/7.

Gram golds are 995/1000 pure and 24 carat and are secured in PVC cards specially designed for our bank in 1, 5, 10 and 50 gram coins.

When your credit card is delivered to you, your PIN is sent via SMS to your phone number registered in the system. You can start using your card with this PIN; or you can change your PIN via our internet branch and Albaraka Mobile.

Your card will be activated after your first transaction performed with PIN. When your card is renewed due to expiration, your current PIN will be valid. Our cards are contactless. After first transaction performed with PIN, you can use your card contactless.

Within the scope of authorizations, you can perform your mail order and e-commerce transactions after your card is activated. You can change your authorizations via internet branch, Albaraka Mobile and 0850 222 5 666 Alo Albaraka.

Your PIN is sent to you via SMS when you get your card for the first time. You can change your PIN through our Phone Banking or Internet / Mobile Banking services.

If you suspect that your card lost or stolen, you can close your card for transactions temporarily for 24 hours via Albaraka Mobile. In addition, you can also close your card for transactions by calling Alo Albaraka at 0850 222 5 666.

• Type SIFRE, leave a gap and type the last 6 digit of your card number, again leave a gap and type the first 2 digit of your CVV code which is located on the back of your card, then leave a gap and type the four digit password you want to use, send it to 4460 through your mobile phone.
• You can call 0850 222 5 666 Alo Albaraka and state that you want to set your pin.
• If you are an Albaraka Internet Branch user, click Security and Settings >Password Transactions>Credit Card
• If you ara Albaraka Mobile Branch user click Transactions> Card Transactions>Setting Password.

*Setting PIN via SMS is only valid for domestic operators

• Type SIFRE, leave a gap and type the last 6 digit of your card number, again leave a gap and type the first 2 digit of your CVV code which is located on the back of your card, then leave a gap and type the four digit password you want to use, send it to 4460 through your mobile phone.
• You can call 0850 222 5 666 Alo Albaraka and state that you want to set your pin.
• If you are an Albaraka Internet Branch user, click Security and Settings >Password Transactions>Credit Card
• If you ara Albaraka Mobile Branch user click Transactions> Card Transactions>Setting Password.

*Setting PIN via SMS is only valid for domestic operators

For your HGS payments, you can give an automatic payment order from your Private Current Account or Albaraka credit card. Also, you can top up balance to your stickers via Alo Albaraka at 0850 222 5 666, Internet Branch and branches.

You can track your HGS transitions on Albaraka Turk internet branch. In addition, you can learn your transition and violation information from PTT's communication channels. For this, you can call PTT Call Center or visit PTT branches.

In cases where there is not enough balance on the HGS sticker for the transition, your HGS sticker after the transition is automatically blacklisted by PTT, if there is sufficient balance in the current account or credit card to which the sticker is connected within 15 days, the fee is collected without penalty. Otherwise, these passes are deemed violations by PTT and a notice is sent to the license holder of the vehicle with a penalty.

You can apply by visiting the nearest Albaraka Turk branch, you can choose the one you need after getting detailed information about POS features and start using your device within five business days.

For private companies and unincorporated partnerships, if the tax plate, ID card photocopy, the contract are signed by someone other than the company owner, you need to obtain a partnership agreement if power of attorney and signatory circular are unincorporated partnership As for commercial partnerships, you must provide the Trade Registry Gazette, signatory circular, tax plate and authorization certificate.

You can get 24/7 support via Alo Albaraka at 0850 222 5 666.

You can view your account transactions through our internet banking at any time and receive your statements via mail or e-mail.

You can get 24/7 support via Alo Albaraka at 0850 222 5 666.

You can apply for Internet / Mobile Banking by visiting any of our branches. If your documents are complete in our system (such as ID Card, Customer Transactions Agreement, Signature Declaration), you can get internet / mobile banking password from the "New User" screen on the Internet Branch / Albaraka Mobile without visiting our branches.

If you are not Albaraka Türk customer, you can be a customer by clicking on the link below.

You can download Albaraka Mobile by clicking the links below. You can call Alo Albaraka at 0850 222 5 666 for any problems you have experienced.

Albaraka Mobile is available in Turkish as well as English and Arabic.

You can open current and participation account, transfer money, buy / sell FX and perform arbitrage transactions. Please click to view full transaction list you can perform via Albaraka Mobile.

The transactions you have performed using Albaraka Mobile are free of charge.

You can can get İnternet / Mobile banking password from the "New User" screen on Albaraka Internet Branch. If your documents are incomplete in our system (such as ID Card, Customer Transactions Agreement, Signature Declaration), you can get Internet / Mobile Banking password by visiting any of our branches.

Albaraka Internet Branch is available in Turkish and English.

You can open current and participation account, transfer money, buy / sell FX and perform arbitrage transactions. Please click to view full transaction list you can perform via Albaraka Internet Branch.

The transactions you have performed using Albaraka Internet Branch are free of charge. Click for more information.

After your login to Albaraka Internet branch, you can open an account from your branch by following Acoount > Account Information > Opening Private Current Account menu steps.