Internet Branch
Accessible Banking
Albaraka Türk’s Accessible Banking
As Albaraka Turk, within the scope of Accessible Banking Program, our primary goal is to increase the quality of service for our disabled and 70 + years-old customers and to remove the barriers for them.
For Visually Impaired
For our visually impaired customers, we offer the opportunity to perform transaction via voice menu which is activated when plugging in the headphones so that they can get service from our ATMs.
For Hearing Impaired
When our hearing impaired customers want to report lost or stolen cards or to receive information about our services, we provide live customer support via WebChat available in our internet branch.
We care to position both our branches and ATMs by taking the needs of our orthopedically handicapped customers into consideration.