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Contact us!444 5 666

INTERNET BRANCH SAFETY

Albaraka Turk Participation Bank takes the necessary measures to ensure the confidentiality and security of customer information at the highest level within the framework of the relevant legal regulations. Accordingly, our Bank implements effective security solutions at its web address, internet branch and mobile applications. The security precautions Albaraka Turk Participation Bank has put into action with security sensitivity and the points you should pay attention to as our customers are as follows.

New User

In order to perform your banking transactions on Albaraka Internet branch, you must have your Internet-Mobile Banking password. You can easily get your password by clicking the New Membership button on the Internet Branch with your card information. If you don't have a card, you can apply to your branch to get a password.

Setting a Password

Make sure that your password does not contain personal information such as your name, surname, date of birth, and username. Make sure that your password consists of at least 1 letter and 1 number, and should be between 8 and 12 characters. When setting your password, pay attention to the use of uppercase / lowercase letters. When determining your password, make sure that there are 4 consecutive digits or more consecutive (1234-abcç) and repeating (1111-aaaa) characters. For the security of your accounts, change your password periodically.

Information Security

For your security, keep your customer number and password confidential. Set a password that cannot be easily guessed and is different from your other passwords. Do not keep your password and other personal information and account information in writing on your mobile phone, computer or in a physical environment. Do not share this information with third parties in any medium. Protect your computer and mobile phone against viruses and malicious programs. To prevent your personal information from being intercepted, use only computers and mobile phones that you know are safe. Do not open e-mails that you do not know the sender of or appear suspicious. Security Picture, SifreMobil and Mobile Notification applications are applications implemented by Albaraka Turk within the scope of security measures. Remember, Albaraka Turk Participation Bank does not request personal information of its customers via e-mail and does not carry out transactions such as password, PIN

SifreSMS

SifreSMS and Security Picture applications are applications implemented by Albaraka Turk within the scope of security measures. Remember, Albaraka Turk Participation Bank does not request personal information of its customers via e-mail and does not carry out transactions such as password, PIN.

SifreMobile

The SifreMobil Application is used in integration with the Mobile Branch. After downloading the Albaraka Mobile Branch application from Apple Store and Google Play, you can enter the ŞifreMobil application to activate your activation and use the ŞifreMobil application for the Internet and Mobile Branch. Albaraka Mobile Branch can be used on devices with IOS 12 and above, Android 7 and above.

SifreAL Device

SifreAl device is a device that can only be used to log in to the internet branch and generates one-time password. In accordance with the regulation, transaction verification cannot be made with the SifreAl device. When you log in to the Internet Branch with the password you received from the SifreAl device, you can verify the transaction with the data matrix you will generate from the mobile application.

Mobile Notification

Login with Mobile Notification is a secure method that enables login by approving the notification received over Albaraka Mobile instead of using SMS password or generating an one-time password.

  • In order to log into our Internet Branch with "Mobile notification", you must first have installed Albaraka Mobile and activated it.
  • After entering your password in our Internet Branch, a notification is sent to your device that is paired with Albaraka Mobile application.
  • You can securely log in to the Internet Branch with the confirmation button by touching the notification sent to your device.

Check your internet settings when there is no notification for login. Make sure that your device notification settings are turned on.

Safe Exit

After completing your transactions in our Internet Branch, you can log out from the "Safe Exit" option in the upper right corner.

Social Engineering

Do not share your personal and account information with anyone who introduces himself as your friend, bank employee or security officer on social networks or on the phone. Self-police, soldier, judge, prosecutor, etc. Do not believe people who demand money from you by promoting them. Do not rely on requests from people you do not know to deposit money into the TR ID number or phone line. In these and similar situations, call the 155 Police Emergency Line.

Your bank may need to reach you in important and emergency situations. For this reason, make sure that your contact information is always up to date in your bank records.

You can call Alo Albaraka at 0850 222 5 666 for all your questions about Internet Banking.

Secure Connection

Do not use wireless networks such as Wi-Fi, Bluetooth, infrared, which you are not sure about, do not accept files that you do not trust from these sources and try to keep these applications closed when you are not using them.

Security Restrictions

For your security, you can restrict your account, authorization and limit from the Internet Branch Security and Settings Security Restrictions menu. You can set time or day restrictions for internet branch usage. If you wish, you can enter the IP range and give permission to access the Internet Branch only from the IP range you entered. Click to learn the limits and hours of online transactions.

Do not forget that these are the applications put into use by Albaraka Turk for your safety.